Travel & Healthcare
Control, protect and optimise the funds fuelling your claims operations.
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Cross-border
Ensure payouts are processed promptly at competitive rates and delivered in full value to travellers in need.
Speed
We’re integral to the industry transformation, accelerating the claims experience from FNOL to actual payment.
Convenience
We connect to 100+ partners and payment schemes to offer you and your customers the maximum flexibility.
Cost containment
Allows you to establish strong relationships and negotiate better rates.
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Global Payment Network
We have direct and indirect connections with hundreds of banks around the world, establishing secure, fast, reliable, and cost-effective routes for your payments.
Cross-border and FX
You can hold funds and settle claims in most common currencies. In cases where the currency for funds differs from the currency for payment, we seamlessly proceed to exchange at a competitive rate, and ensuring the payee receives the full value of the claim.
Payment instructions
You can initiate and validate payments on the Vitesse Client Portal, either individually or in batches. Alternatively, our clients optimise their operations through system integration (using API or FTP), managing claims on their business application while Vitesse serves as the payment engine behind the scene.
Service Level
With our transparent list of payment rules and timelines, you know exactly when your customers can expect to receive their payout.
Customer Satisfaction
When travelers experience quick and hassle-free claim settlements, it builds trust and loyalty towards the insurance provider, leading to repeat business and positive word-of-mouth.
Cash Flow Management
Efficient claim fund management enhances forecasting and resource allocation. This ensures adequate reserves for settlements, while contributing to cost containment through improved capital efficiency.
Operational Costs
Streamlining claim fund management leads to more efficient operations. Automation and improved processes reduce the manpower and time required to handle claims, thereby cutting down on operational costs.
Regulatory Compliance
Vitesse delivers visibility and control over funds enabling compliance with regulatory requirements. This helps in avoiding legal complications and penalties, and maintains the insurer’s reputation in the industry.
Data-Driven Insights
Improved processes in claim management often involve data analytics, which can provide valuable insights into claim patterns and risk management. Data delivered by Vitesse aids in adjusting premiums, underwriting policies, and tailoring insurance products more effectively.
Global Reach and Responsiveness
The ability to manage claims efficiently across different countries and currencies is crucial. Better fund management and payment systems allow for rapid expansion into new markets, helping you achieve your strategic growth goals.