Claims payment

The Claims Payment Platform for Insurers

Leading insurers, MGAs, and TPAs use Vitesse to accelerate claims settlements, eliminate cash calls, and get complete visibility over every fund — across every market.

Payments
Our proposition

Paving the best routes for your global payments.

Cross-border

Ensure payouts are processed promptly at competitive rates and delivered in full value to customers in need.

Speed

We’re integral to the claims experience transformation by eliminating any delay between claim approval and payment.

Convenience

We connect to 100+ partners and payment schemes to offer you and your customers the maximum flexibility.

Claims payment solution

Your gateway to a global payment network.

Our award-winning payment network ensures that the actual payments at the back of your claims operations
are delivered swiftly and in full value to claimants when they
need it most.

180+
countries and currencies
80%
real-time payments
99%
payments on redundant routes

Global payment network

We have established connections with financial partners worldwide, enabling us to activate smart routing for fast, dependable, and cost‑effective payments to over 180 destinations and currencies.

Local rails for faster delivery

Vitesse connects directly to domestic payment rails across the UK, Europe, the Americas, Africa, and Asia-Pacific - enabling real-time or same-day payouts in dozens of local markets through the fastest, most reliable route available.

Cross-border and FX

You can hold funds in 24 currencies and settle claims in virtually any currency. If needed, we seamlessly proceed to exchange funds (at real-time or reserved FX rates), ensuring the payee receives the full value of the claim.

Service level

With our transparent list of payment rules and timelines, you know exactly when your customers can expect to receive their payout.

Payment instructions

You can initiate and validate payments on the Vitesse Client Portal, either individually or in batches. Alternatively, our clients optimise their operations through system integration (using API or FTP), managing claims on their business application while Vitesse serves as the payment engine behind the scene.

Fraud and sanction checks

We perform checks against payer and payee on all transactions after the payment is submitted but before it is processed. Our Compliance function reviews and investigates all alerts to establish any true or false matches, and will contact a client to obtain further information if needed.

Coverage

Explore our Global Payment Network

Switch between UK and US hub coverage, browse by region, and inspect the payment methods available for each country.

Countries

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Available payment methods

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Frequently Asked Questions

Find quick answers to common questions about Vitesse's payment services .

What is the scope of Vitesse’s insurance payment services?
Vitesse provides financial infrastructure purpose-built for insurance, enabling insurers and their partners to pay claimants and service providers quickly and reliably around the world. Integrated with Vitesse’s treasury services to help ensure funds are readily available, payments can be made in 100 currencies across 150 destinations through bank transfers, checks, cards and alternative payment methods, with seamless FX and integrated fraud and sanctions checks. Payments can be managed on Vitesse portal or integrated via API into claims and finance systems.
How does Vitesse make claim payments faster and more reliable?
Vitesse combines insurance-specific treasury services with a global network of banking and payment partners. Liquidity is proactively managed and pre-positioned across the network, helping ensure funds are available where payments need to be made. Around 80% of payments are delivered within 30 seconds, and 99% benefit from redundant routes, providing speed and resilience at global scale. An overall 99.1% payment success rate combines this fund readiness with the validation of payment instructions against destination-specific requirements, providing a high level of reliability for clients managing the complexities of cross-border payments.
How does Vitesse support cross-border claim payments?
Vitesse can make payments in 100 currencies across 150 destinations. Vitesse’s global payment network combines direct connections to local banking and payment partners with pre-positioned funds, enabling instant or same-day, full-value payments to most destinations. SWIFT complements this network, providing coverage where local routes are unavailable, additional route redundancy, and support for very large value payments. Clients can fund in 24 currencies, with new currencies added regularly, while seamless FX enables payments funded in one currency and delivered in another. Vitesse’s close relationships with banking partners around the world help accelerate the resolution of complex or blocked payments, simplifying cross-border payment operations while providing transparency and traceability throughout the transaction.
How can insurers, MGAs and TPAs integrate Vitesse into their payment workflows?
Vitesse offers flexible ways to initiate and manage payments depending on operational needs and transaction volumes. Payments can be managed directly online through the Vitesse platform, automated through secure host-to-host file transfers, or integrated into claims management, ERP and other internal systems using Vitesse APIs. This allows teams to maintain their existing workflows while automating payment instructions, status updates and reporting, reducing manual processing and reconciliation.
How does Vitesse help manage payment risk, compliance and reconciliation?
Vitesse applies controls throughout the payment process, including validation of payment instructions against destination-specific requirements, sanctions screening and fraud checks. Granular roles and access permissions, approval workflows and payment limits provide additional control, particularly where payment authority is delegated to TPAs or other partners. A dedicated cashbook for each programme, together with transaction-level data and payment status information, provides a clear audit trail from instruction through to delivery. Real-time reporting and integration with claims and finance systems support faster, more accurate reconciliation and reduce reliance on manual processes.
"Vitesse and Anansi have a shared vision of embracing automation and data-driven processes, making our partnership a natural fit. Together, we can ensure retailers receive their claims quickly and deliver an excellent customer experience"

Megan Bingham-Walker

Co-Founder and CEO @ Anansi

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